Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you and EVENTVIDIA INC, doing business as EventVidia ("we", "us", "our"), governing your use of the EventVidia platform, website (https://eventvidia.com), and any associated mobile applications (collectively, the "Service").

By creating an account or using any part of our Service, you confirm that:

• You are at least 18 years of age. Accounts are for adults only: people under 18 may not hold an account. A parent or guardian may use their own account to organise events on behalf of someone aged 13 to 17, and is responsible for that use. EventVidia is not for children under 13.
• You have the legal capacity to enter into this agreement
• You will comply with all applicable laws and regulations
• All information you provide is accurate and up to date

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

• You must notify us immediately of any unauthorised use of your account
• You may not share your account with others or create accounts on behalf of others without their consent
• You may not create multiple accounts to circumvent restrictions or subscription limits
• We reserve the right to suspend or terminate accounts that violate these Terms

You can delete your account at any time from Settings. Upon deletion, your data will be removed within 30 days subject to our data retention obligations.

EventVidia provides a platform for:

• Planning and managing events of all types
• Managing guest lists, RSVPs, and communications
• Discovering and connecting with event vendors
• Creating and sending digital invitations
• Scheduling calls and managing event timelines
• Budgeting and document management
• Selling tickets to shows and events
• Buying or renting items from vendors’ shops, with delivery or collection
• Booking appointments with artists and service vendors
• Ask EV, an AI assistant for your events and account (see section 5C)

Invitations on a shared event. Only an event’s host sends its invitations. A planner, coordinator or anyone the host gives edit access may prepare a send; it is held as a request, and nothing reaches a guest until the host approves it. An approved send goes out in the host’s name, counts against the host’s message allowance, and the host is responsible for it as for any send they make themselves, including having each guest’s permission for texts.

Vendor quote requests. A host or planner can ask a vendor for a quote by entering the vendor’s email and, optionally, mobile number. Only enter a vendor’s details for that request, and only tick the text box when the vendor agreed to a text from you; texts follow our SMS Terms (STOP, quiet hours). A vendor who answers does so from a free vendor account; their price, terms and attachments are shared with the event’s planning team and with anyone the host or planner shares the event’s quotes with. A quote is between the vendor and the client: EventVidia passes it on and records the choice, but is not a party to it. Sending, answering and choosing quotes is free. No platform fee is charged on quotes chosen before April 16, 2027; any fee after that will be announced in advance and apply only to quotes chosen after it takes effect.

Floor plans. You can draw a floor plan for an event and for each function of a wedding, number its tables and seat guests. Floor plans are included when a planner or coordinator runs the event. Otherwise the host unlocks them with a one-time payment shown before checkout, which covers that event and all of its functions; designing before you unlock is free, saving needs the unlock. A refunded or disputed payment locks saving again (plans already saved stay readable). A guest’s table appears on their pass. A floor plan is a planning aid drawn by you, not a measured or approved venue layout: check capacity, exits, accessibility and safety rules with the venue.

Your timeline’s name and columns. You can rename an event’s Timeline, choose and order its columns, add your own columns and download it as a spreadsheet or PDF. What you write in them is your content and is shared with everyone working on the event. Only put another person’s phone number, email or other details in a column with their permission and for that event (see Prohibited Uses). A downloaded file is yours to keep safe once it leaves EventVidia.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. We will not be liable for any modification, suspension, or discontinuation.

EventVidia is a technology platform. We provide software that hosts, vendors, and attendees use to organise, sell, and attend events. We do not organise, run, own, staff, supervise, or control any event listed on the Service, and we are not a party to the agreement between a host and their attendees or vendors.

The host is the organiser. Where an event is created on EventVidia, the person or company hosting it is solely responsible for:

• The event itself — its content, conduct, schedule, and cancellation
• The venue, its condition, and compliance with its rules
• Permits, licences, food-safety and alcohol compliance, and any other legal requirement
• Safety, crowd management, accessibility, security, and first aid
• Carrying appropriate insurance for the event and its attendees
• Any waiver, terms, or conditions of entry they ask attendees to accept

Vendors and exhibitors are independent businesses. They are not our employees, agents, partners, or subcontractors. We do not supervise their work, verify their qualifications beyond any verification feature expressly described on the Service, or guarantee their goods, services, availability, or conduct.

Attending an event is at your own risk. Any waiver, release, or terms you accept when registering are an agreement between you and the host, not between you and EventVidia. We record and store them on the host’s behalf; we are not a party to them and we do not enforce them.

Where we collect payment, we do so as the host’s payment facilitator through our payment processor. That does not make us the seller of admission, the organiser of the event, or a guarantor of it taking place.

You decide how many people come, and you are responsible for that number. When you sell or give tickets, passes, seats, comps, guest-list places or door entries through EventVidia, you are responsible for making sure the total never exceeds what your venue, its licence, the fire code, your permits and your insurance allow, and for keeping your show’s capacity, ticket quantities and seat map accurate.

• Capacity limits, seat maps and sold-out controls on EventVidia are tools to help you. They are not a safety check, and they do not count people you admit, sell to or invite outside EventVidia. We do not inspect venues or verify any capacity you enter.
• If more people hold tickets or arrive than the venue can safely or lawfully admit, you are responsible for the consequences, including refunding people who cannot be admitted, any fine, closure or claim, and any injury, loss or damage that results.
• You are responsible for the actions of everyone you give access to your show on EventVidia (managers, editors, door staff and other team members) as if they were your own. Anyone who publishes a show for you confirms these responsibilities on your behalf.
• Before a show goes on sale, the person publishing it must confirm that you accept this section. We keep a record of who confirmed it, and when.

Section 11 (Indemnification) applies to any claim arising from overselling or overcrowding at an event you host.

EventVidia operates a marketplace where independent vendors ("Vendors") list their services. Important terms:

• We are a platform, not a vendor. EventVidia is not a party to any agreement between you and a Vendor. We do not employ, endorse, or guarantee any Vendor.
• Vendor responsibility: Vendors are solely responsible for the accuracy of their listings, the quality of their services, and fulfilment of their commitments.
• Disputes: Any disputes between you and a Vendor must be resolved directly between the parties. EventVidia may, at its discretion, assist in dispute resolution but is under no obligation to do so.
• Vendor listings: We reserve the right to remove any Vendor listing that violates our policies or community standards without notice.
• No guarantee of availability: Vendor availability, pricing, and services are subject to change without notice.
• Venue search and venue requests: Venue search results come from Google Maps and include venues that have no relationship with EventVidia. Unless a venue is marked as an EventVidia Partner, we are not affiliated with it and do not endorse it. A request for information or a quote is an inquiry, not a booking: it creates no contract and does not guarantee a reply, availability or price. Any booking is an agreement between you and the venue alone, and the terms above for Vendors apply to venues in the same way.

Vendors may sell or rent items through a shop on EventVidia. When you buy or rent from a vendor’s shop:

• The vendor is the seller. Your contract for the item is with the vendor. We process the payment on the vendor’s behalf through Stripe; that does not make us the seller, the manufacturer, or a guarantor of the item.
• Price: the price shown on the item is the price of the item. Delivery, where you choose it, is charged separately at the carrier’s rate shown before you pay. Sales tax, where it applies, is calculated at checkout from your address and shown before you pay; where the law makes us responsible for collecting it as a marketplace, we collect and remit it.
• Delivery: delivery times are the carrier’s estimates, not a promise by us or the vendor. Once a parcel is handed to the carrier, loss or damage in transit is handled under the carrier’s terms and liability limits; contact the vendor, who deals with the carrier.
• Rentals must be returned on the terms the vendor sets (dates, condition, deposits, damage). Those terms are between you and the vendor.
• Returns and refunds follow the vendor’s policy and any rights you have under law. Our service fee on a completed order is not refundable except where the law requires it or we are at fault.

Promotions, promo codes and free shipping

• Promotions are set and paid for by the vendor. Each applies only on the conditions shown with it — dates (in the vendor’s time zone), items, minimum order, number of uses, once per customer.
• One discount applies per order: where more than one offer could apply, you receive the largest. Free shipping may be combined with a discount where the offer says so.
• Free shipping covers the standard (cheapest) delivery option unless the offer says otherwise; a faster option costs the difference.
• Promo codes have no cash value, cannot be exchanged or transferred, and may be withdrawn by the vendor at any time. A code applied in error, used more than its conditions allow, or obtained through abuse (for example, extra accounts) may be refused or reversed.

If you sell as a vendor

• You are responsible for your listings, prices, stock, the items themselves, their safety and legality, your return policy, and your own taxes and licences.
• Weights and dimensions you enter are used to buy shipping labels. Where EventVidia buys a label for your order, any difference between what the buyer paid for delivery and the label’s actual cost — including carrier adjustments for incorrect weights or sizes — is settled from your payout.
• Free shipping and discounts you offer are funded by you: the postage is held from that order’s payout, and our fee is calculated on the discounted price.
• Payouts are released after delivery is confirmed or the item is handed over, plus any holding period shown in your account, less our fees, refunds, chargebacks and label adjustments.

In-person vendor sales (Tap to Pay at a booth).

• A vendor may take card payments in person (for example at an expo booth) with Tap to Pay in the EventVidia app. The vendor is the seller: the sale is between the vendor and the buyer, and the organizer of the event and EventVidia are not parties to it.
• Shop items are charged at the price in the vendor’s shop; a custom amount is entered by the vendor and limited per line. Our fee is the same as for an online shop sale and is deducted from the payment; the rest is sent to the vendor’s connected Stripe account. The vendor must have finished payment setup before taking a sale.
• The vendor is responsible for the goods or service, for collecting and paying any sales tax, for giving the buyer a receipt where the law requires it, and for refunds and returns of in-person sales. Refunds, chargebacks and disputes on these payments are charged back to the vendor.
• Only the shop owner and team members permitted to take orders may take payments. You must not use Tap to Pay for anything other than a genuine sale to the person tapping, and you must not split, repeat or disguise charges. We may suspend in-person payments on suspicion of misuse.
• To protect buyers and the platform, in-person payments are available only to vendors whose shop is verified, and are limited per line, per sale and per day (the limits are shown when a sale is refused and may change; contact us to discuss higher limits). If a payment is refunded or disputed, the vendor’s share of it is taken back from their connected Stripe account. A card payment we cannot match to a sale the vendor rang up is refunded to the card.

Some vendors (for example mehndi and make-up artists) let you book their time directly. When you book:

• You pay a deposit to hold the time; the rest is paid to the artist later, as shown when you book.
• The artist’s cancellation policy, shown before you pay and saved with your booking, decides any refund if you cancel. Refunds cover the artist’s share only: EventVidia’s booking fee (a percentage of the price plus card processing) is not refunded when you cancel.
• If the artist cancels, you are refunded everything you paid through EventVidia.
• You may move a booking free of charge before the artist’s cut-off, a limited number of times, subject to availability.
• Reminders are sent by email as a courtesy; keeping the appointment is your responsibility.
• The service itself is provided by the artist, who is an independent business (see section 4).

Ask EV is an AI assistant available to signed-in users. It can answer questions about your events and account, look up information such as vendors, venues and hotels, draft content, and propose changes to your events.

• It can make mistakes. EV gives it its best, but it is an AI agent: its answers and drafts may be incomplete, out of date or wrong. Check anything important before you rely on it.
• You decide. Changes to a live event, publishing, sending messages, and anything that reaches other people wait for your approval. You are responsible for what you approve and for content you publish or send, including text EV drafted.
• Not professional advice. EV does not give legal, financial, tax, medical, safety or other professional advice. Permits, safety, capacity and legal compliance for your event remain the host’s responsibility (section 4).
• Events only. EV is for your events and your EventVidia account. It will decline other topics.
• Limits. We may limit how much EV can be used (for example, per day or per month), and change, pause or withdraw it.
• Voice. When you talk to EV, speech is turned into text by your browser or device (for example Google in Chrome, Apple in Safari) under that provider’s terms. We receive the text, not the audio. EV’s spoken replies are produced on your device.
• How your data is used. To answer you, your messages and the account information needed for the request are sent to third-party AI model providers through our AI service provider, as described in our Privacy Policy. Please do not share sensitive information EV does not need, such as card or bank numbers, passwords, government ID numbers or health details.
• Results from others. Vendors, venues and hotels EV finds outside EventVidia (for example from Google) are not EventVidia vendors, have not been checked by us, and are not endorsed by us.
• Feedback and feature requests you send through EV (for example a thumbs up or down, or a request for a feature) may be read by our team and used to improve EventVidia.

Parts of the Service rely on other companies, whose own terms also apply:

• Payments are processed by Stripe (section 6).
• Maps, places and venue information come from Google Maps Platform, subject to the Google Maps Terms and Google Privacy Policy. Information about a place is Google’s and may be inaccurate or out of date.
• Hotel bookings made through our hotel partner are contracts between you and that partner and the hotel, on their terms, including their cancellation rules.
• Shipping is carried out by the carriers you or the vendor choose, on their terms and liability limits.
• AI features use third-party AI model providers (section 5C).

We are not responsible for third-party services or their content, availability, prices or conduct, and links to them are not endorsements.

Subscription plans:

• EventVidia’s paid plans today are email-promotion plans for hosts, vendors and non-profit organisations (the same plans and prices for each), paid monthly or yearly; a yearly plan costs twelve months less 10%, paid once a year, and includes the same number of emails each month as the monthly plan. The price of each plan is shown on the plan screen before you subscribe
• Paid plans are billed monthly in advance
• Prices are shown in USD and may be subject to applicable taxes

Automatic renewal:

• A paid plan renews automatically every month, at the price shown when you subscribed, until you cancel (a yearly plan renews every year in the same way, and we email you 15 to 45 days before each yearly renewal with the date, the price and how to cancel). We also email a reminder 3 days and 1 day before every renewal, monthly or yearly, and a receipt with the invoice after each renewal payment. Switching between monthly and yearly starts the new period that day, with a credit for the unused part of the old one. We ask you to agree to this, by ticking a box, before you pay
• After you subscribe, we email you a confirmation with the price, when it renews and how to cancel
• If a promotion gives you free months, we email you a reminder 3 to 10 days before the free period ends and the first charge is made
• We tell you in advance, by email, before any change to the price of your plan takes effect, and you may cancel before it does

Cancellation & Refunds:

• You may cancel at any time online, in the “Your plan” section of Email promotion (choose Cancel plan). No call or email is needed
• On cancellation, you keep your plan until the end of the month you have paid for, and you are not charged again
• We offer a 7-day money-back guarantee for first-time paid subscriptions
• After 7 days, subscription fees are non-refundable except where required by law
• Refund requests should be submitted to legal@eventvidia.com

Payment processing:

• Payments are processed by Stripe. By subscribing, you also agree to Stripe's Terms of Service
• We do not store your card details — all payment data is handled by Stripe
• Bank payments. Where a checkout offers payment from a bank account, the payment can take a few business days to clear. Your tickets, order, booking or other purchase are confirmed only once it has cleared; if it fails, nothing is issued. If what you chose (for example a seat, a table, or the last tickets) is no longer available when the payment clears, or the event has been cancelled, your payment is refunded in full automatically and we tell you by email. Paying by card confirms straight away
• Failed payments may result in suspension of paid features

• An EventVidia gift card (for example one shared by a creator we work with) gives a personal account a package of EventVidia features — a Wedding or a Party package — worth about $50 at our usual prices. The features in each package are listed on the gift card’s page before you claim it.
• It is for personal and DIY accounts planning their own wedding or party, not for businesses, planners, vendors or organisations. One gift card per person, per account and per phone number. Claiming more than one, or with someone else’s number, voids it.
• Claim it by signing in and claiming before the date on its page (10 days from when the code opens). Confirming your mobile number with a code we text you is part of claiming. If a claim is ever left waiting for that step, you have 72 hours from claiming to finish it (we may email you a reminder), or the gift card is released. The package unlocks 72 hours after you claim it, and goes on your upcoming event by itself (or your first event, once you create it).
• Use the features within the number of days shown on the gift card’s page after activation (90 unless it says otherwise); unused parts end then. A gift card has no cash value, cannot be exchanged, transferred or refunded, and is not a payment method. WhatsApp and text messages in a package are for reminders and invitations to your own guests, under our messaging rules. We may end a gift card that is misused, and we may stop offering gift cards at any time without affecting ones already activated.
• EventVidia credit with tickets. On shows we choose, a paid ticket order comes with a promotional EventVidia credit (for example “$25 EventVidia credit”): a package of EventVidia features listed in the email we send and on the credit’s page. It is free; nothing is added to the ticket price or fees for it, and it is not part of what you paid for the tickets. One credit per order, never per ticket; complimentary and $0 orders do not get one.
• The credit is single use and belongs to the buyer: only the person who bought the tickets can claim it, signed in with the email the tickets were sent to (or the account that bought them). Claim it within 10 days of the order, confirming your phone as above. It becomes usable 72 hours after you claim it and lasts the period shown on its page (12 months unless it says otherwise). The one-per-person rule above covers gift cards and credits together.
• The credit is for EventVidia features only. It has no cash value, is not valid for tickets or anything a host or vendor sells, cannot be transferred, exchanged or refunded, and does not change what the show’s host is paid. If the ticket order is refunded, cancelled or revoked before you claim, the credit is cancelled; a credit already claimed stays yours.

• EventVidia does not process donations. An organisation may add a link to its own donation page (for example PayPal, Zeffy, Givebutter, its bank or its website). A Donate button on EventVidia opens that page; the donation is made there, directly to the organisation, under that site’s terms.
• EventVidia does not collect, hold, transfer or refund donations, issue donation receipts, or confirm how an organisation uses donations. Receipts, tax questions and refunds are between the donor and the organisation. Please give only to organisations you know and trust.
• An organisation that adds a donation link is responsible for that page, for being entitled to ask for donations where it does, and for any registration or receipts the law requires of it. We check that a link is a secure web address and not a link shortener, and may check it against lists of unsafe sites, but we do not review the page itself. We may remove a link that is reported or appears unsafe or misleading, and it is a breach of these Terms to use one to deceive donors.
• Card donations made through EventVidia before 20 October 2026 are unaffected and stay in the organisation’s records.

This section covers money paid through EventVidia for an event — tickets, admission and exhibitor booths. It is separate from subscription billing, which is covered in section 6, from shop purchases (section 5A), and from appointment bookings (section 5B).

This section applies to organizers — anyone selling tickets, tables, admission or exhibitor booths through EventVidia. It covers what happens when a buyer disputes a card payment with their bank, which is different from a refund and is covered separately for that reason.

Money held until you connect a bank: for ticketed shows, and for expos where EventVidia collects the payments, you can sell before you have set up payouts. We hold what buyers pay and can only pay you once you have connected a bank account through Stripe. Until then it stays held; we will tell you how much is waiting and remind you to connect. The amount we show is what you would receive after our fees and refunds, and it can change if a buyer is refunded or disputes a payment. Connecting a bank does not by itself make a payment due on a particular date; payouts follow the rest of this section. This does not apply to expos where payments go straight to the organizer’s own Stripe account, which cannot take card payments until payouts are set up.

Selling tables: table sales are paid out, refunded and disputed exactly like ticket sales. Prices you set per table type (or for a single table) are the prices buyers are charged, with fees included. Any minimum spend you show is yours to collect at the venue; EventVidia does not collect or enforce it. You are responsible for the room you draw matching the real venue and its safe capacity (section 4A), and for offering accessible seating where the law requires it.

This section applies to organizers and the people they let sell or scan at their door.

• In-person card payments. A card, Apple Pay or Google Pay tapped on a Stripe card reader, or on an organizer's phone using Tap to Pay in the EventVidia app, is processed by Stripe and collected by EventVidia exactly like an online sale. The same booking fee, payout timing, payout reserve and card-dispute rules apply (Sections 6 and 8). Stripe's in-person processing fees may differ from online fees.
• Tap to Pay and card readers are provided by Stripe (and, on iPhone, Apple). Organizers must use them only for genuine ticket sales to the person present, keep the device in their control, and follow Stripe's and Apple's terms for those services. Availability depends on the device, country and on Stripe and Apple approving the feature. Organizers who add a card reader are responsible for its purchase, custody and loss.
• Who may take payments. Tap to Pay requires the organizer or a member of the show's team with editing rights to be signed in. EventVidia may suspend in-person payments where we see misuse, unusual activity or fraud risk.
• Cash and comps. Cash taken at the door is collected and held by the organizer, not EventVidia; it is not part of any payout, and the organizer is solely responsible for it, including change, loss, refunds of cash and any tax due. Complimentary tickets are issued at the organizer's discretion.
• Scanner access. The organizer decides who may scan tickets and sell at the door: either anyone holding the show's scanner link, or only signed-in members of the show's team. New shows require sign-in by default. Organizers are responsible for the people they give access to, for keeping scanner links private, and for not copying or misusing the guest information the door screen and offline door list show.

This section applies to anyone who sets up payouts on EventVidia — organizers, vendors and organisations. Payment processing services for you on EventVidia are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (together, the “Stripe Services Agreement”). By agreeing to these Terms or continuing to receive payouts through EventVidia, you agree to be bound by the Stripe Services Agreement, as Stripe may change it from time to time.

• Your details: as a condition of EventVidia enabling payment processing through Stripe, you agree to give EventVidia accurate and complete information about you and your business, and you authorise EventVidia to share it, and information about your transactions, with Stripe. You must keep it up to date; if Stripe asks for more information, we will tell you on your Payouts page and by email, and payouts can pause until it is provided.
• Where you set it up: you set up and manage payouts on EventVidia. Depending on when you set up, your payout account either has its own Stripe login and dashboard, or is managed only through EventVidia with no separate Stripe login. For accounts with no Stripe login, your acceptance of the Stripe Services Agreement is recorded, on EventVidia’s behalf, in Stripe’s form when you finish setup, and statements and tax forms are provided through EventVidia.
• Keeping your bank safe: before you set up payouts or change the bank your money is paid to, we may ask you to sign in to EventVidia again. Whenever a bank account is added to, removed from or made the default on your payout account, we email the address on your EventVidia account. Keep your sign-in details secure and tell us at once at support@eventvidia.com if you get a notice for a change you did not make.
• Timing and holds: when and how payouts are made, and what can be held back, is set out in sections 7 and 8; using Stripe does not change it.

You retain full ownership of all content you upload to EventVidia, including event details, guest lists, documents, and images ("Your Content").

By uploading content, you grant EventVidia a limited, non-exclusive, royalty-free licence to store, display, and process Your Content solely for the purpose of providing the Service to you. We will never use your event data or guest information for advertising or sell it to third parties.

You are responsible for ensuring:

• You have the right to share any content you upload (guest data, images, documents)
• Your content does not violate any third-party rights or applicable laws
• You have obtained consent from guests before uploading their personal information
• When you add members or other contacts for your organisation, business or shows and tick that they agreed to receive email, text messages or WhatsApp messages from you, that statement is your own: each of them really agreed (for texts, in writing), you can show it if asked, and you stop messaging anyone who asks you to. We record when and how each person agreed and send texts and WhatsApp messages only to people recorded as agreeing. An organisation’s, vendor’s or show host’s texts are limited to the messages we provide (it fills in the blanks); a show host may text a show’s ticket buyers only about that show, and only those who agreed at checkout, go out only during set daytime hours, and count against its monthly allowance and any message packs it buys
• Before you text, call or send WhatsApp messages to guests, attendees or anyone else on your own list — invitations, announcements, reminders, scheduled messages, passes and expo messages — you must confirm that each of them agreed to receive them from you. We do not send without that confirmation, and we record it (who confirmed, for which event, when, the wording and your IP address). The confirmation is your own statement and you are responsible for it: text messages and recorded calls sent without consent can carry statutory damages under the US Telephone Consumer Protection Act and similar laws, and you agree to bear any such claim arising from messages you send. Anyone who replies STOP is never texted again unless they reply START
• The same applies to people you import from your Google Contacts, a file or pasted text: importing someone does not mean they agreed, so tick a consent box only for people who did. Import only your own organisation’s contacts, and only people you have a real relationship with
• When you share an event with your client or anyone else, the sections you open to them — including any guest list — are ones you are entitled to share with that person; you choose what they can see or change and remain responsible for it
• Giving someone Full access lets them invite others and change what a client sees on your behalf; you remain responsible for the event, and only you as its host can remove anyone’s access
• Photos of people — such as the couple’s portraits shown on every guest’s pass, invitations and badges, and the photos of crew members and vendors you add to their printed badges — are used only with those people’s permission, and artwork or logos you upload for badges are yours to use

EventVidia respects copyright and responds to notices under the US Digital Millennium Copyright Act (DMCA). If you believe something on EventVidia (a photo, video, design, text or music uploaded by a user) infringes your copyright, send a notice to our designated copyright agent:

Copyright Agent, EVENTVIDIA INC
4 Windsong Way, Hopkinton, MA 01748, USA
copyright@eventvidia.com

Your notice must include:

• Your physical or electronic signature
• The copyrighted work you say is infringed
• The material you say infringes it, and where it is on EventVidia (a link is best)
• Your name, address, telephone number and email address
• A statement that you believe in good faith that the use is not authorised by the owner, its agent or the law
• A statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorised to act for the owner

We remove or disable access to material that a valid notice identifies and tell the person who uploaded it. If you believe material of yours was removed by mistake or misidentification, you may send a counter-notice to the same agent with your signature, the material and where it was, a statement under penalty of perjury that it was removed by mistake, and your consent to the jurisdiction of the federal court for your address (or Massachusetts, if you are outside the US). We may restore the material 10 to 14 business days after a valid counter-notice unless the complainant tells us they have filed a court action.

We terminate, in appropriate circumstances, the accounts of users who repeatedly infringe copyright. Knowingly misrepresenting that material infringes, or that it was removed by mistake, can make you liable for damages (17 U.S.C. §512(f)).

• Vendors, artists and community organisations can publish their own website on EventVidia (eventvidia.com/site/…) using our designs. Only what you publish is public; drafts are visible only to you and the people allowed to manage your profile.
• You write the words and choose the photos, and you are responsible for them: they must be true, yours to use, and follow Section 9 and Section 10. Prices, packages, shows, events, photos and reviews shown on the site come from your EventVidia account. Text is plain text; custom code, scripts and embeds are not allowed. Social media links must be to your own accounts; we build each link from the handle you give, on that network’s own address, and links to other websites are not accepted.
• Bookings, tickets, orders and payments made from your site go through EventVidia under these Terms, including Section 5A and Section 8. A published site carries your brand; the “Powered by EventVidia” note shows on the free plan and is your choice on Website Pro.
• Website Pro (vendors): $14.99 a month or $149 a year, renewing automatically at the price shown until you cancel in Website → Plan; you keep it until the end of the period you paid for. While it is active your site can use your own web address, hide the “Powered by” note, show your business name on checkout and on the buyer’s card statement where our payment provider allows it, and send order emails from your own domain. When it ends, your own address forwards to your EventVidia address and those features switch off.
• Your own web address: you may connect a domain you own, or buy one through us. A domain bought through us is registered in your name with our domain partner and the registry, so it is yours; you must give true owner details and confirm the registry’s email (usually within 15 days), or the registry may suspend the domain. It renews each year on your saved card at the price then shown unless you switch renewal off; we email you 30 days before, charge the card first, and refund you if the renewal itself fails. On the yearly plan one name is free for its first year. You can ask for a transfer code to move a bought name to another registrar (registries normally lock a new name for 60 days). For a domain you connect, you add the records we show at your own provider and remain responsible for that domain; when you stop using it here, remove those records. One address belongs to one EventVidia site, and we may refuse or remove an address that impersonates someone or breaks these Terms.
• My orders on vendor websites: a customer can see the orders they placed with that vendor by entering the email or mobile number they ordered with and a code we email or text to it; no account or password is created. Anyone who can read that inbox or phone’s texts can see those orders, so keep them secure. A mobile number is asked for with every shop order so the vendor can reach you about it. The vendor remains responsible for the goods, hires, delivery and refunds shown there.
• Google reviews (Website Pro): your website and storefront can show the rating and up to five reviews from the Google listing you proved is yours (a code to the phone on that listing). They are Google’s content, read live from Google each time and shown with their authors; Google chooses which five, and we cannot edit, hide, add or reorder them, or count them as EventVidia reviews. Only your own business’s listing may be connected. You can stop showing them at any time from Settings → Verification.
• Your own theme (Website Pro): you can design your own theme or import a theme file. A theme is settings only — fonts from our library, colours and layout choices — never code; we may adjust colours so text stays readable, and ignore anything in a theme file we do not support. The look you create must not copy another business’s trade dress or impersonate anyone, and any names or logos you use must be yours to use. Theme files you share are yours to share; we only read the settings in them.
• Order emails from your domain are optional; they are sent only after our email provider has verified you control the domain, and otherwise come from EventVidia with your shop’s name. Enquiries visitors send from your site are stored in your EventVidia enquiries and emailed to you; you answer them yourself and use those details only to reply.
• We may take a site offline, or change its address, if it breaks these Terms, impersonates someone, misleads visitors, or if your account is suspended. You can take your site offline at any time.
• Sign-up forms (eventvidia.com/f/…): whoever makes a form — a non-profit, a vendor or a person — is responsible for what it asks, the banner and posters on it, and how the answers are used, and uses them only for that sign-up. People they type in or upload must have agreed to be contacted, and may be texted only if they agreed to texts. Spot limits and QR passes are a convenience, not a guarantee of a place. A form’s owner may invite door helpers to scan passes; each gets a personal scanner link, and the owner is responsible for whom they invite and should remove a helper who no longer needs it. Helpers must not share their link. A form may ask people to agree to a waiver or disclaimer written by its owner; EventVidia does not write, review or vouch for that wording, is not a party to it, and only keeps a record of who agreed to which wording and when. Typing your name to sign a form’s waiver is your electronic signature. A form’s owner must have the right to show any sponsor logo they add; sponsor links go to sites EventVidia does not run.
• Wedding websites: music a couple adds must be theirs to share, and they are responsible for the guest photos they approve. A guest who sends a photo to a wedding website confirms it is theirs to share and that the people in it would not object; the couple decides whether it appears and can remove it at any time.

You agree not to use EventVidia to:

• Violate any applicable local, national, or international laws or regulations
• Send spam, unsolicited communications, or harassment to guests or vendors
• Add a vendor’s or performer’s phone number or email without their permission to be contacted about your event, or use day-of reminders and “Message now” for anything other than that event’s arrangements (arrival, timings, directions, changes on the day)
• Impersonate any person or entity or misrepresent your affiliation
• Upload malicious code, viruses, or any software that could harm our systems or users
• Scrape, crawl, or extract data from the platform without written permission
• Attempt to gain unauthorised access to any part of the Service or other users' accounts
• Use the platform for illegal activities, including fraud, money laundering, or trafficking
• Resell or sublicense the Service without our written consent
• Reverse engineer, decompile, or disassemble any part of the Service
• Access or use the Service to build, train, or benchmark a competing product or service, or to copy its features, functionality, content, design, or pricing
• Collect or harvest personal data of other users without consent
• Try to get around Ask EV’s safeguards, instructions or usage limits, or use it for purposes unrelated to events, in bulk, or through automated means
• Use Ask EV or any AI feature to create unlawful, deceptive, harassing or infringing content
• Abuse promotions — for example, opening extra accounts to reuse once-per-customer codes — or place orders or bookings you do not intend to honour

Violation of these prohibitions may result in immediate account termination and, where applicable, legal action.

To the fullest extent permitted by law, EventVidia and its officers, directors, employees, and agents shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, goodwill, or business opportunities
• Damages arising from your use or inability to use the Service
• Actions or omissions of vendors listed on our marketplace
• Answers, drafts or suggestions produced by Ask EV or other AI features, and decisions made in reliance on them
• Third-party services and information, including carriers, our hotel partner, and Google data
• Unauthorised access to or alteration of your data

In jurisdictions that do not allow limitation of liability for consequential or incidental damages, our liability is limited to the maximum extent permitted by law.

Our total aggregate liability to you for any claims arising under these Terms shall not exceed the amount you paid to EventVidia in the 12 months preceding the claim, or $100, whichever is greater.

You agree to indemnify, defend, and hold harmless EventVidia, EVENTVIDIA INC, and our officers, directors, employees, and agents from and against any claim, demand, action, loss, liability, damage, cost, or expense (including reasonable legal fees) brought by a third party and arising out of or relating to:

• Any event you host — including injury, illness, or death; damage to property; permits, licences, and legal compliance; the venue and its condition; and the cancellation, postponement, or conduct of the event
• Tickets, passes or admissions beyond your venue’s safe or lawful capacity, whether issued through EventVidia or otherwise, and the acts of your team members
• Any goods or services you supply as a vendor, exhibitor, sponsor, or performer, and any claim by a person who bought or relied on them
• Content you upload, publish, or send through the Service, and any claim that it infringes another party’s rights
• Your breach of these Terms, of any law, or of the rights of any third party
• Your misuse of the Service, including any use in violation of Section 9

We will notify you promptly of any claim we believe is covered by this section. You may control the defence and settlement of that claim with counsel we reasonably approve, and we will cooperate with you at your expense. You may not settle any claim in a way that admits liability on our part, imposes any obligation on us, or affects our rights without our prior written consent, which we will not unreasonably withhold. We may participate in the defence at our own cost.

This section does not apply to the extent a claim arises from our own gross negligence or wilful misconduct, and it does not limit any right you have that cannot be waived under applicable law. It survives termination of your account and of these Terms.

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Uninterrupted, error-free, or secure operation of the Service
• Accuracy or completeness of vendor listings or reviews
• Accuracy or completeness of anything produced by Ask EV or other AI features
• Accuracy of information from third parties, such as Google, carriers, or our hotel partner
• That the Service will meet your specific requirements

We do not warrant or guarantee the quality, suitability, or legality of any vendor service listed on our marketplace.

Either party may terminate this agreement at any time.

• By you: Delete your account from Settings at any time
• By us: We may suspend or terminate your account immediately if you breach these Terms, engage in fraudulent activity, or if we are required to do so by law
• Upon termination, your right to use the Service ceases immediately
• Provisions of these Terms that by their nature should survive termination will remain in effect, including Sections 5A, 5B, 6, 8, 9, and 11

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Delaware. If you are a consumer in the EU or UK, you may also have rights under your local consumer protection laws.

For disputes under $10,000, either party may elect binding arbitration through the American Arbitration Association in lieu of court proceedings.

Arbitration & Class Action Waiver

For users in the United States, any dispute, claim, or controversy arising out of or relating to these Terms or the use of EventVidia shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court.

• Arbitration will be conducted in English on a remote/virtual basis
• Each party bears its own arbitration costs; AAA filing fees are split equally
• Class action waiver: You agree to resolve disputes individually. You waive any right to participate in a class action lawsuit or class-wide arbitration
• This arbitration clause does not apply to claims for injunctive relief or intellectual property disputes
• You may opt out of this arbitration clause within 30 days of account creation by emailing legal@eventvidia.com with "Arbitration Opt-Out" in the subject line

California Residents — Additional Rights

• Under California Civil Code §1789.3, California users may report complaints to the Complaint Assistance Unit of the Division of Consumer Services, California Department of Consumer Affairs
• California's "Shine the Light" law permits California residents to request information about disclosure of personal data to third parties for direct marketing — we do not disclose personal data for such purposes
• California Business & Professions Code §17200 (Unfair Competition Law) rights are preserved; the arbitration waiver does not affect these rights

New York Residents

• Under New York General Business Law §349, deceptive acts in consumer transactions are unlawful — our prices and subscription terms are clearly disclosed on the plan screen before you subscribe
• Automatic renewal is disclosed clearly before you subscribe, agreed to by you, and confirmed by email; a free period ends with an email reminder before the first charge

Auto-Renewal Disclosure (All US States)

In compliance with auto-renewal laws across US states:

• Paid plans renew automatically every month until you cancel
• The renewal price and frequency are shown before you subscribe, next to a box you tick to agree, and again on the payment page
• We email a confirmation after you subscribe, and a reminder before any free period turns into a paid one
• You may cancel online at any time, in the “Your plan” section of Email promotion, with no penalty; you keep your plan to the end of the paid month

Electronic Communications (E-SIGN Act)

By creating an account, you consent to receive communications from EventVidia electronically. Electronic agreements and disclosures have the same legal effect as written paper agreements. You may withdraw this consent by closing your account.

Consumer Protection Act, 2019

EventVidia complies with the Consumer Protection Act 2019 and the Consumer Protection (E-Commerce) Rules, 2020 for users in India:

• We display all prices clearly, inclusive of applicable taxes (GST where applicable)
• We do not engage in misleading advertisements or unfair trade practices
• Product descriptions and features accurately represent the Service
• We maintain a dedicated grievance redressal mechanism for Indian consumers (see below)
• Subscription terms, cancellation policy, and refund eligibility are disclosed before payment

Refund Policy — India

• Users in India are entitled to a 7-day cooling-off period for first-time paid subscriptions, in addition to any rights under the Consumer Protection Act
• Refund requests must be submitted to support@eventvidia.com within 7 days of payment
• Approved refunds are processed within 5–7 business days to the original payment method
• GST paid is non-refundable as per applicable tax laws

Information Technology Act, 2000

EventVidia complies with the Information Technology Act, 2000 and its amendments:

• We do not host, publish, or transmit any information that is unlawful under Section 67 of the IT Act
• We cooperate with lawful orders from Indian government authorities and courts
• We comply with the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 as applicable to our platform
• We will act on valid takedown requests within 36 hours for critical content and 15 days for other content

Governing Law — India

For users in India, disputes may also be governed by Indian law. Indian users may choose to resolve disputes through:

• Our internal grievance redressal process (see below) — mandatory first step
• The National Consumer Disputes Redressal Commission (NCDRC) or appropriate State/District Consumer Forum
• Online dispute resolution via the Consumer Online Resource and Empowerment (CORE) Centre

Grievance Officer — India

In compliance with the IT Act and Consumer Protection Act, we have designated a Grievance Officer for India:

GST & Taxation

• Subscription fees for users in India may attract Goods and Services Tax (GST) at applicable rates
• GST, if applicable, will be displayed separately at checkout
• EventVidia will issue GST-compliant invoices upon request for B2B subscribers
• Users are responsible for any local taxes applicable in their jurisdiction beyond GST

Currency & Payments — India

• Payments may be made in INR (₹) where available, or USD ($)
• We accept UPI, debit/credit cards, and net banking via our payment processor
• All cross-border payments comply with RBI (Reserve Bank of India) Foreign Exchange Management Act (FEMA) guidelines

We may update these Terms at any time. When we make material changes, we will:

• Email you at least 14 days before the changes take effect
• Display a notice in the app
• Update the "Last updated" date at the top of this page

Your continued use of EventVidia after changes take effect constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Service and delete your account.

For questions about these Terms, please contact our legal team: